Telemedicine Skin Care

Woman using webcam to speak to a doctor via telemedicine consultation

At North Metro Dermatology, we are excited to offer telemedicine appointments for new and existing patients! Whether you are looking to have your acne treated or a new rash evaluated, telemedicine provides a timely, convenient service without a delay in diagnosis or treatment. It can be difficult to coordinate a medical appointment with work, child care, or just our busy life schedules. With most insurance companies covering telemedicine visits, you can easily schedule a visit from the comfort of your home and have prescriptions sent directly to your pharmacy.

Why Schedule a Telemedicine Visit?

Telemedicine has been used for many years to provide care those in remote locations- especially rural areas where patients have limited access to specialty care. With the COVID-19 pandemic, telemedicine has become a necessity for many medical practices to continue to provide safe, yet effective care for patients. Insurance companies have also quickly adapted to allow patients access to telemedicine and provide coverage for these visits.

Can All Skin Concerns be Addressed with Telemedicine?

You can schedule telemedicine visits for evaluation or follow-up of acne, rosacea, psoriasis, eczema, seborrheic dermatitis, rashes, vitiligo, as well as prescription management (such as isotretinoin monitoring or refill requests), and other conditions.

In-office visits are recommended to evaluate new growths, changing moles, or other lumps or bumps. Skin cancer screening is also only performed in an office setting.

What if I Need a Skin Biopsy or Other In-Office Procedure?

If your provider recommends a skin biopsy or other in-office procedure, this information will be reviewed with you during your online appointment. We will coordinate a timely, in-office appointment for you.

What Skin Conditions Require Immediate Care? (Telemedicine or In-Office)

In general, any lesion that is spontaneously bleeding, rapidly growing, and/or painful needs to be evaluated. We will usually recommend an in-office visit for this evaluation and help you coordinate an appointment with one of our providers.

Other conditions requiring more urgent evaluation include an infected cyst, a rapidly expanding rash, a blistering rash, and/or a rash with other systemic symptoms such as fever, sore throat, or abdominal pain.

If you have a concern and are not sure whether it is urgent, please call our office. Our kind, capable staff will be happy to triage and determine when and what type of appointment (telemedicine or in-office) would be advised.

Is Telemedicine Covered by Insurance?

Most insurance companies are covering telemedicine visits. Contact your insurance company if you have any questions regarding insurance coverage.

Is the Telemedicine Platform Secure, and Is my Information Kept Confidential?

Yes, our telemedicine platform is secure and HIPAA-compliant. Your personal health information and any photographs that you upload or submit to us via the telemedicine platform is kept confidential.

Can I Schedule a Telemedicine Visit for a Cosmetic Consultation?

Yes, we are offering virtual skin care consultations via our online platform. Virtual skin care consultations provide an option to discuss overall skin health concerns with our esthetician. Patients can review options for products and procedures to help achieve and maintain healthy, beautiful skin. These consultations are not billed to insurance, and the cost is $50 for a virtual skin care consultation.

Contact our office to schedule your telemedicine visit or virtual skin care consultation today!

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